Privacy Policy

This privacy policy governs the manner in which Sub-Zero Appliance Repair collects, uses, maintains, and discloses information gathered from users of our website. By accessing or using this website, requesting service through our online service request form, or contacting us via phone at (332) 210-4093, you accept and agree to this policy and our outlined practices.

Information We Collect

We may collect personal identification information from users through forms provided on our website, including our call request or service request form. Users may be asked to voluntarily provide their name, phone number, email address, and other details necessary for us and our trusted partners to contact users and deliver appliance repair services. We do not process financial transactions and therefore do not collect or store credit card, debit card, or other financial payment information.

We may also collect non-personal identification information about users when they interact with our site. Such information may include the user's browser name, the type of computer device used, operating system, internet service provider details, and other technical information related to accessing and using our website.

Use of Collected Information

Sub-Zero Appliance Repair may use users' personal identification information to respond to call requests, bookings, or service-related inquiries submitted by phone or via our online request form. Users expressly authorize us and our trusted partners to contact them at the phone numbers or email addresses provided for valid business purposes related to appliance repair services.

We may use non-personal identification information to analyze trends, monitor and enhance user experiences, and continually improve our website's functionality, security, and content quality.

Information Sharing

We may share user-provided personal information only with trusted third parties and partners solely for operational or functional purposes related to delivering requested appliance repair services or inquiries from users. We do not sell, rent, trade, or disclose personal identification information to third parties for marketing purposes.

We reserve the right to disclose your personal information when required by law or to protect the rights, safety, property, or assets of Sub-Zero Appliance Repair or our partners.

Cookies & Web Beacons

Our website may use cookies and web beacons to enhance the overall user experience. Cookies are small text files stored by your browser that assist in website functionality and analytical purposes. Web beacons allow us to track and measure website visits and traffic patterns. Users have the option to adjust their browser settings to refuse cookies or provide alerts when cookies are sent. However, doing so may limit some functionalities or features of our website.

User Consent & Communications

By submitting a service request through our online form, calling directly via telephone at (332) 210-4093, or otherwise providing personal information through this website, you explicitly consent to Sub-Zero Appliance Repair and our trusted partners contacting you via telephone, text message (SMS), or email. This consent relates specifically to appliance repair or service-related inquiries, scheduling, confirmations, or operational support assistance.

Limitation of Liability & Dispute Resolution

As a condition of using our website and requesting appliance repair services from Sub-Zero Appliance Repair, users expressly waive the right to sue or bring forth any legal action for disputes, claims, or damages arising from their use of our website or our services except through direct negotiation with our company. Users agree that in no event shall our maximum financial compensation for any legitimate claim or dispute exceed a total amount of $100.

Users further agree that they shall bear their own legal costs, attorney fees, or related expenses resulting from resolution or attempts to resolve disputes or claims involving Sub-Zero Appliance Repair's website or services provided.

Security Measures

We employ reasonable security measures to protect user-provided personal information collected on our site, including commercially acceptable data protection practices against unauthorized access, alteration, or disclosure. We cannot, however, guarantee absolute security of your personal data shared online.

Changes to This Privacy Policy

Sub-Zero Appliance Repair reserves the right to update, revise, or amend this privacy policy at any time and for any reason without prior notice. Users are encouraged to periodically review this policy to stay informed about our current practices. By using our website and its services, users acknowledge and agree that it is their responsibility to review our privacy policy periodically.

Your Opt-Out Choices

If you no longer wish for Sub-Zero Appliance Repair or its partners to contact you regarding services, you may opt-out by calling us directly at (332) 210-4093 to request the removal of your contact information or cessation of communications.

Your Acceptance of These Terms

By using this website, completing our online service request forms, or contacting Sub-Zero Appliance Repair by telephone, you signify your unconditional acceptance and agreement to this Privacy Policy and all stated conditions within. If you disagree or are unsure about any terms described, please refrain from using this website or providing personal information.